Düsseldorf   0211 - 630 600   |   Berlin   030 - 959 996 161
Data protection

Information obligations and data protection declaration according to EU – DSGVO

Responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Schüßler+Partner Immobilien GmbH with the FLEXMAKLER brand
Karl-Heinz Schuessler
Moltkestr. 86, 40479 Dusseldorf
Email: karl-heinz.schuessler@schuessler-immobilien.de
Telephone: 0211 – 630 600
Fax: 0211 – 630 600-11

Data protection and data security is very important in our business as a real estate agent and provider of “real estate” services. In order to fulfill our tasks, we depend on the trust of our customers and business partners so that they provide us with the necessary data and information that we need for qualified services and optimal advice.

We justify this trust, among other things, through particularly careful and responsible handling of the personal data made available to us. In the following we will inform you about the collection, processing and use of the data that you make available to us in accordance with the essential requirements of the General Data Protection Regulation. We distinguish between two basic areas:


 

1. Data protection at a glance

General information

This data protection declaration clarifies the type, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offer and the websites, functions and content associated with it as well as external online presences, such as our social media profile, as well as the rights to which you are entitled. The following information provides a simplified overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified (Art. 4 No. 1 GDPR) .

Data collection in the course of our business activities

Contract data

We collect, process and store the data you provide when you place an order with us. We also store and process data about the order and payment history. This includes.

  • Inventory data (eg, names, addresses)
  • Contact information (e.g., email, phone numbers)
  • Content data (e.g., text input, photographs, videos)
  • Usage data (e.g. websites visited, interest in content, access times)
  • Meta/communication data (e.g. device information, IP addresses).

Business Information

Only with your express consent will we use your data to be able to send you business information, for example online via newsletter, by post or by fax.

Data collection on our website

Who is responsible for data collection on our website? The data processing on this website is carried out by the data centers where the website is hosted.

Host Europe GmbH
Hansestrasse 111, 51149 Cologne
Telephone: +49 221 99999 301
Fax: +49 221 99999 350
Email: info@hosteurope.de

How do we collect your data?

  1. Data is collected by you communicating it to us yourself. This can be z. B. are data that you may transmit via the contact form.
  2. The IT systems automatically collect further data when you enter the website. This is primarily technical data (e.g. internet browser, operating system or date and time of the page view).

What is your data used for?

Some of the data is collected to ensure that this website operates correctly for you. Purpose of processing is:

  • Provision of the online offer, its functions and content
  • Answering contact requests and communicating with users
  • Safety measures
  • Reach measurement/marketing

Analytics and Third-Party Tools

When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. The analysis of your surfing behavior is usually anonymous; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following sections of this data protection declaration.


2. General information and mandatory information

data protection

We take the protection of your personal data very seriously and treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. If you use this website, various personal data will be collected. Personal data is any data with which you can be personally identified. This data protection declaration explains what data we collect and what we use it for. It also explains how and for what purpose this is done. We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data from access by third parties is technically not possible.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the website operator, this site uses an SSL or. TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and, depending on the browser used, by the lock symbol in your browser address line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties according to the current technical status.


3. Data Protection Officer

By law, no data protection officer is required by law at our company; Therefore, we do not have a data protection officer.


4. Data collection on our website

cookies

This website partially uses so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective, more comfortable and safer. Cookies are small text files which are stored on your computer and which your browser saves. Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when the browser is closed. If cookies are deactivated, the functionality of this website may be restricted. Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR saved. We have a legitimate interest in the storage of cookies for the technically error-free and optimized provision of our services. The data is not stored together with other personal data of the user. When accessing our website, users can be informed by an information banner about the use of cookies for analysis purposes and referred to this data protection declaration. Insofar as other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these are treated separately in this data protection declaration. The following cookies are used by this website:

1. Session cookies
Cookie name Session ID Hostname Validity period until the end of the session
There is no personal assignment.

2. Cookie to display cookie information
Cookie name Value of confirmation of cookie information (true or false) Session ID Hostname Cookie validity period is 1 year
There is no personal assignment.

3. Shopping cart cookie in the shop area
Cookie name Value of confirmation of cookie information (true or false) Session ID Host name Cookie lifetime is 24 minutes
There is no personal assignment.

4. Cookies that enable an analysis of the surfing behavior of users
Search terms entered Frequency of page views Use of website functions
There is no personal assignment.

Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • operating system used
  • Referrer URL
  • Time of the server request
  • IP address (V4, V6) We use the IP anonymization function on this website. This will save your IP address in abbreviated form.

This data will not be merged with other data sources. No personal assignment is possible. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data for the fulfillment of a contract or pre-contractual measures.

contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. The processing of the data entered in the contact form takes place exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. An informal e-mail to us is sufficient for this. Please note that emails sometimes do not arrive. If you do not receive any feedback from us, please contact us in another way. The legality of the data processing operations carried out up to the point of revocation remains unaffected by the revocation. The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only insofar as they are necessary for the establishment, content or change of the legal relationship (inventory data). This is done on the basis of Art. 6 Para. 1 lit. b GDPR, which allows the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only to the extent necessary to enable the user to use the service or to bill the user. The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transmission upon conclusion of contract for services and digital content

We only transfer personal data to third parties if this is necessary within the framework of contract processing. Depending on the payment method selected, we are currently transmitting the data to the relevant bank and, in the case of domain registrations, to the responsible registry. Any further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes. The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data for the fulfillment of a contract or pre-contractual measures.


5. Social media

Data protection declaration for the use of Facebook plugins (like button)

Plugins from the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our website. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on our site. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/ . When you visit our website, the plug-in establishes a direct connection between your browser and the Facebook server. Facebook receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign your visit to our website to your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or of how it is used by Facebook. Further
You can find information on this in Facebook’s privacy policy at http://de-de.facebook.com/policy.php . If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.

Data protection declaration for the use of Instagram

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can click the Instagram button to link the content of our pages to your Instagram profile. This allows Instagram to associate your visit to our site with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or how it is used by Instagram. For more information, see Instagram’s privacy policy: http://instagram.com/about/legal/privacy/


6. Analytics Tools and Advertising

Data protection declaration for the use of Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. You can find more information on how Google Analytics handles user data in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de

Data protection declaration for the use of Google AdWords

Our website uses AdWords, a technology from Google. On the one hand, we use conversion tracking. This means that we can use a cookie to recognize which AdWords network ad you used to reach us and what behavior was triggered on our site. This gives us a better picture of the effectiveness of our ads and we use the data for statistical and market research purposes. This data is anonymous to us. This means that we cannot assign you to your person.

On the other hand, our website uses the remarketing function of Google Adwords. This feature helps us present interest-based ads to our visitors. Your browser stores cookies on your end device that enable us to recognize you when you visit websites that belong to the Google advertising network. This allows you to be presented with advertisements related to content you have previously viewed on other websites. We do not receive any personal data from you as a result. You can deactivate the remarketing function by making the appropriate settings at http://www.google.com/settings/ads. https://support.google.com/analytics/answer/6004245?hl=en

Browser plugin

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=de

Objection against data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this website: Disable Google Analytics

Newsletter

On the basis of your expressly given consent, we will regularly send you our newsletter or comparable information by e-mail to the e-mail address you provided. To receive the newsletter, it is sufficient to provide your email address. When you register to receive our newsletter, the data you provide will only be used for this purpose. Subscribers can also be informed by email about circumstances that are relevant for the service or registration (e.g. changes to the newsletter offer or technical circumstances). For an effective registration we need a valid email address. In order to check that the registration is actually made by the owner of an email address, we use the “double opt-in” procedure. For this purpose, we log the order for the newsletter, the sending of a confirmation email and the receipt of the response requested. Further data is not collected. The data will only be used to send the newsletter and will not be passed on to third parties. You can revoke your consent to the storage of your personal data and its use for sending the newsletter at any time. There is a corresponding link in every newsletter. You can also unsubscribe directly on this website at any time or inform us of your request using the contact option given at the end of this data protection notice.


7. Plugins and Tools

Google Maps

We use the “Google Maps” component from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereinafter “Google”, on our website. Google sets a cookie each time the “Google Maps” component is called up in order to process user settings and data when the page on which the “Google Maps” component is integrated is displayed. As a rule, this cookie is not deleted by closing the browser, but expires after a certain period of time, unless you delete it manually beforehand. If you do not agree to this processing of your data, you have the option of deactivating the “Google Maps” service and thereby preventing the transmission of data to Google. To do this, you must deactivate the Java Script function in your browser. However, we would like to point out that in this case you will not be able to use “Google Maps” or only to a limited extent. The use of “Google Maps” and the information obtained via “Google Maps” takes place in accordance with the Google Terms of Use, see http://www.google.de/intl/de/policies/terms/regional.html and the additional terms and conditions for “Google Maps” https://www.google.com/intl/de_de/help/terms_maps.html

Google sitemap

We use the “Google Sitemaps” application on our site for the purpose of search engine optimization. The table of contents of the website is saved by “Google Sitemaps”. For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address.

Google Webmaster Tools

We use the “Google Webmaster Tools” application on our site for the purpose of ongoing performance. and error checking. The table of contents of the website is saved by “Google Sitemaps”. For this purpose, the browser you are using must connect to the Google servers. This gives Google knowledge that our website was accessed via your IP address.

youtube

On our website we use components (videos) from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google Inc., Amphitheater Parkway, Mountain View, CA 94043, USA. We use the ” – extended data protection mode -” option provided by YouTube. If you call up a page that has an embedded video, a connection to the YouTube servers is established and the content is displayed on the website by notifying your browser. According to information from YouTube, only data is transmitted to the YouTube server in ” – extended data protection mode -“, in particular which of our Internet pages you have visited when you watch the video. If you are logged into YouTube at the same time, this information will be assigned to your YouTube member account. You can prevent this by logging out of your member account before visiting our website. Further information on YouTube’s data protection is provided by Google under the following link:
https://www.google.de/intl/de/policies/privacy/


8. Payment Provider

PayPal

On our website we offer, among other things, payment via PayPal. The provider of this payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). If you choose to pay via PayPal, the payment details you enter will be sent to PayPal. Your data is transmitted to PayPal on the basis of Article 6 (1) (a) GDPR (consent) and Article 6 (1) (b) GDPR (processing to fulfill a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the effectiveness of past data processing operations.


9. Automated Decision Making / Profiling

We do not carry out automatic decision-making or profiling.


10. Your Rights

a) Right to information and confirmation

You have the right to receive free information and confirmation about the personal data stored about you and a copy of this information from us at any time.

b) Right of rectification

You have the right to request the immediate correction of incorrect personal data concerning you. Furthermore, you have the right, taking into account the purposes of the processing, to request the completion of incomplete personal data – also by means of a supplementary declaration.

c) Erasure Rights

You have the right to have the personal data concerning you deleted immediately if one of the following reasons applies and if processing is not necessary:

  • The personal data were collected or otherwise processed for purposes for which they are no longer necessary.
  • You revoke your consent on which the processing was based and there is no other legal basis for the processing.
  • According to Art. 21 para. 1 DS-GVO objection to the processing, and there are no overriding legitimate reasons for the processing, or you submit according to Art. 21 para. 2 DS-GVO objection to the processing.
  • The personal data was processed unlawfully.
  • Erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
  • The personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.

d) Right to restriction of processing

You have the right to request the restriction of processing if one of the following conditions is met:

  • The accuracy of the personal data is contested by you for a period that enables us to verify the accuracy of the personal data.
  • The processing is unlawful, you refuse to delete the personal data and instead request that the use of the personal data be restricted.
  • We no longer need the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims.
  • You have objected to the processing acc. Art. 21 para. 1 DS-GVO and it is not yet clear whether our legitimate reasons outweigh yours.

e) Right to object to processing

You have the right at any time to object to the processing of personal data relating to you, which is based on Art. 6 para. 1 letter e or f DS-GVO takes place, to lodge an objection. In the event of an objection, we will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. You have the right to object at any time to the processing of personal data for direct marketing purposes.

f) Right to data portability

You have the right to receive the personal data that has been provided to us in a structured, common and machine-readable format. You also have the right to transmit this data to another person responsible without hindrance from us, provided that the processing is based on the consent in accordance with Art. 6 Para. 1 letter a GDPR or Art. 9 para. 2 letter a GDPR or on a contract in accordance with Art. 6 para. 1 letter b DS-GVO and the processing is carried out using automated procedures, unless the processing is necessary for the performance of a task that is in the public interest or in the exercise of official authority that has been transferred to the person responsible. Furthermore, when exercising your right to data portability in accordance with Art. 20 para. 1 DS-GVO, you have the right to have the personal data transmitted directly from one person responsible to another person responsible, insofar as this is technically feasible and provided that this does not affect the rights and freedoms of other persons.

g) Right to withdraw consent under data protection law

You have the right to revoke your consent to the processing of personal data at any time. Many data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal e-mail to us is sufficient for this. Please note that emails sometimes do not arrive. If you do not receive any feedback from us, please contact us in another way. The legality of the data processing carried out before the revocation remains unaffected by the revocation. In most cases, data processing is related to the possibility of fulfilling the contract, so that in the event of revocation, the corresponding services can no longer be used and the services concerned can no longer be provided.

h) Right of appeal to the supervisory authority

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html .


11. Statutory or contractual provisions for the provision of personal data, necessity for the conclusion of the contract, obligation to provide the personal data, possible consequences of non-provision

The provision of personal data may be required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner). Sometimes it may be necessary for the conclusion of a contract that you provide us with personal data, which must then be processed by us. For example, you are obliged to provide us with personal data if we enter into a contract with you. Failure to provide personal data would mean that the contract could not be concluded.


12. Objection to Ad Spam

We hereby object to the use of the contact data published within the framework of the imprint obligation for sending unsolicited advertising and information materials. We reserve the right to take legal action against the unwanted and unsolicited sending of advertising material. This applies in particular to so-called spam e-mails, spam letters and spam faxes. We would like to point out that the unauthorized transmission of advertising material can affect competition law, civil law and criminal law. Spam e-mails and spam faxes in particular can lead to high claims for damages if they disrupt business operations by overcrowding mailboxes or fax machines.


13. Brokerage Services

We process the data of our customers, clients and interested parties (uniformly referred to as “customers”) in accordance with Art. 6 Para. 1 lit. b. GDPR in order to provide you with our contractual or pre-contractual services. The data processed here, the type, scope and purpose and the necessity of their processing are determined by the underlying order. This basically includes inventory and master data of the customers (name, address, etc.), as well as the contact data (e-mail address, telephone, etc.), the contract data (content of the assignment, fees, terms, information on the mediated companies/ insurers/benefits) and payment data (commissions, payment history, etc.). We can also process information about the characteristics and circumstances of persons or their belongings if this is part of our order. This can be, for example, information about personal living conditions, mobile or immovable property.

As part of our assignment, it may also be necessary for us to process special categories of data in accordance with Article 9 (1) GDPR, here in particular information on a person’s health. If necessary, we obtain the express consent of the customer for this purpose in accordance with Article 6 Paragraph 1 Letter a., Article 7, Article 9 Paragraph 2 Letter a GDPR. If necessary for the fulfillment of the contract or by law, we disclose or transmit the data of the customers in the context of coverage requests, conclusions and processing of contracts data to providers of mediated services/objects, insurers, reinsurers, broker pools, technical service providers, other service providers, such as cooperating Associations, as well as financial service providers, credit institutions and capital investment companies as well as social security institutions, tax authorities, tax consultants, legal advisors, auditors, insurance ombudsmen and the Federal Financial Supervisory Authority (BaFin). Furthermore, we can commission sub-contractors, such as sub-agents. We obtain customer consent if this is required for disclosure/transmission (which may be the case, for example, in the case of special categories of data pursuant to Art. 9 GDPR).

The data will be deleted after statutory warranty and comparable obligations have expired, with the necessity of storing the data being checked every three years; Otherwise, the statutory retention requirements apply.

In the case of the legal archiving obligations, the deletion takes place after their expiry. According to German law in the insurance and financial sector in particular, records of consultations for 5 years, brokerage contract notes for 7 years and brokerage contracts for 5 years and generally 6 years for documents relevant to commercial law and 10 years for documents relevant to tax law are required to be retained.


14. Change to our Privacy Policy

We reserve the right to adapt this data protection declaration so that it always complies with current legal requirements or to implement changes to our services in the data protection declaration, e.g. when introducing new services. The new data protection declaration will then apply to your next visit.